Return/Exchange Policy

Due to our startup state as a business, all purchases are final. We cannot guarantee a return or an exchange. If there is an error with your order, or you would like to try to negotiate a return or exchange, please email swag@12welveEyes.com.

Thank you for your understanding.

Shipping Policy

All merchandise orders will be shipped via USPS. A tracking number will be emailed to you following your confirmed order unless First Class Mail is selected, which does not include tracking. If you do not receive a tracking number, do not receive your order, or you receive your order damaged, please email swag@12welveEyes.com with details.